Deleting a Payment Request
The below process highlights how to delete a payment request. Parish accounting users may need to delete payment requests if they need to make changes to a payment that was declined. This process should be completed if a payment was declined rather than approved and should be done at the entity level. If you are in need of assistance in navigating to the entity level, please refer to the “Switching to Entity Level” documentation.
Steps
- Click the Application drop-down menu
- Click Accounts Payable
- Click the All tab
- Click View payment requests
- Note: After clicking View payment requests, you will be brought to the Payment Requests screen for the entity you are in. You will see a list of all Payment Requests for the entity.
- Click Cancel Request on the Unapproved Payment Request, as shown below:
After deleting the Payment Request, you will be able to edit the AP Bill and submit a new payment for the Bill with corrected information.